Privacy Policy

1. Information We Collect

1.1 Account Information

When you register for DubMaster, we collect:

• Email address
• Account password (encrypted)
• User profile information (optional)
• Payment information (processed securely through third-party providers)

1.2 Video Content

When you use our service, we temporarily process:

• Uploaded video files
• Audio extracted from videos
• Translated text and generated audio
• Processed video outputs

1.3 Usage Data

We automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and features used
• Processing history and credit usage
• Error logs and performance data

2. How We Use Your Information

2.1 Service Provision

• Process your videos for translation and dubbing
• Manage your account and credits
• Provide customer support
• Send service-related notifications

2.2 Service Improvement

• Analyze usage patterns to improve our AI models
• Debug and fix technical issues
• Develop new features and services
• Ensure service security and prevent fraud

2.3 Communications

• Send account-related emails
• Notify you of service updates or changes
• Respond to your inquiries and support requests
• Send marketing communications (with your consent)

3. Data Storage & Retention

3.1 Temporary Video Storage

Your uploaded videos are:

• Stored temporarily during processing (typically 24-48 hours)
• Automatically deleted after processing completes
• Encrypted during storage and transmission
• Never shared with third parties without your consent

3.2 Processed Videos

Your processed (dubbed) videos are:

• Available for download for 30 days after processing
• Automatically deleted after 30 days
• Can be deleted earlier upon your request

3.3 Account Data

Your account information is retained:

• While your account is active
• For legal compliance purposes (minimum required period)
• Until you request account deletion

4. Data Security

We implement industry-standard security measures:

• Encryption: All data transmitted using TLS/SSL encryption
• Secure Storage: Videos and data stored in encrypted format
• Access Controls: Strict employee access limitations
• Regular Audits: Periodic security assessments
• AI Processing: Secure, isolated processing environment

5. Third-Party Services

We use trusted third-party services for:

• AI Processing: Google Gemini API for translation and voice generation
• Payment Processing: Secure payment gateways (Stripe, etc.)
• Analytics: Usage analytics to improve our service
• Email Services: Transactional email delivery

These services have their own privacy policies and security measures.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request account and data deletion
• Export: Download your data in portable format
• Object: Opt-out of marketing communications
• Restriction: Limit how we process your data

7. Cookies & Tracking

We use cookies for:

• Session management and authentication
• Remembering your preferences
• Analytics and performance monitoring
• Security and fraud prevention

You can control cookies through your browser settings.

8. Children's Privacy

DubMaster is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover such data, it will be deleted immediately.

9. International Data Transfers

Your data may be processed in countries other than your own. We ensure adequate safeguards are in place for international data transfers in compliance with applicable laws.

10. Data Breach Notification

In the event of a data breach affecting your personal information, we will:

• Notify affected users within 72 hours
• Provide details about the breach
• Explain steps we're taking to address it
• Offer guidance on protective measures

11. Changes to Privacy Policy

We may update this privacy policy periodically. Significant changes will be communicated via:

• Email notification to registered users
• Notice on our website
• In-app notification

Continued use after changes indicates acceptance of the updated policy.

12. Contact Us

For privacy-related questions, requests, or concerns:

13. GDPR Compliance (EU Users)

For users in the European Union, we comply with GDPR requirements:

• Lawful basis for processing (consent, contract, legitimate interest)
• Right to data portability
• Right to be forgotten
• Data protection officer availability
• Transparent data processing practices